Returns & Shipping

Each item is made for you when ordered, so we ask that you take great care when making your purchasing decisions. Please feel uninhibited to contact us for additional measurements or item descriptions. 

We are happy to offer an exchange or store credit if there are certain circumstances that require you to do so. We ask that the customer; a) notify us within 3 days of making the purchase that they would like to do so; b) the customer pay the return shipping to us via USPS mail with tracking. Once we receive the returned item and we find it in unused & perfect order, we will work with you to offer you store credit//exchange (or a refund if totally unsatisfied with your purchase). 

If these circumstances do arise, please contact us at sweetvioletmade@gmail.com or 561 302 4510.

All items are shipped via Priority USPS mail with tracking. Within the continental USA, shipping is a flat rate of $10 for orders under $200 and free for orders over $200. For shipping outside the USA, please contact us at sweetvioletmade@gmail.com for a shipping quote and your preferred shipping method.